OQMate™
Credential Based Room
and Account Charges
AARFID’s OQMate™ enables room key or account based charges for hotels and resorts which utilize unintegrated Property Management and Point of Sale Systems.
OQMate™ – Credential Based Charges
Increase Spend Rates
01
Enable Room Key for Room Charges
02
Enable Mobile Point of Sale
03
Reduce Theft Risk
04
Improve Guest
Experience
- Fast, accurate room charges
- No need for guest IDs
- Allow charging property-wide
- One or many keys may be issued for groups and families
Increase Spend
Rates
- Guests spend more when barriers to purchasing are removed
- Instant and accurate reads for quick charges
- Payments may be made after checkout
Prevent Fraud
- Immediate freeze of lost or stolen keys
- Instant alert if stolen or lost key is used
- Key white list ensures counterfeit keys are not introduced to the system
Advanced Reporting
- Web-based system provides immediate access to all reports from any web-enabled device
- Keys Issued Report shows total keys issued per operator, workstation, room number, and folio number
- Room Charge Attempt Report shows the frequency of room charges per guest, workstation, and operator
- White List Report lists batches of keys released for use per time frame, operator and workstation
System
- Cloud based system
- Reduces the impact on IT departments
- Works with any property management, point of sale and door lock system combination
- Works with any NXP Mifare enabled keys
- RFID and barcode enabled
- Scalable
Improve Security
- Room keys are personal credentials for room charges
- Variety of key styles are available to separate paying from non-paying guests
- Text and email alerts are sent to designated
personnel when lost or stolen keys are used at POS stations - Complete Audit Trail. All transactions are stamped with Operator ID, Date, Time, Tag UID, and Workstation ID